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Public tenders › SNCB

Belgium – Market research services – Mystery Shopping

Buyer SNCB · Central government Country Belgium Published 29 October 2026 Deadline 30 November 2026 32 days left

Bidsight’s reading

What the tender is about

SNCB seeks to establish a framework agreement for mystery shopping services to assess and improve the quality of service provided to passengers within its railway network. Services include campaign preparation, recruitment and management of mystery shoppers, data collection, validation, and report production.

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